Downgrading your player profile can be done through your player profile account.
If you decide to downgrade your account please note all data that you have previously updated in the upgraded sections will be deleted. So if you decide to upgrade again later you will have to start over from scratch.
Login to your Player Profile Click Here
From the home Dashboard > On the right click Account Type
Select the Downgrade to Free Basic Account.
** Note if you are on our legacy system then you will not be able to downgrade as instructed above. You will need to email firstname.lastname@example.org and one of our support people to assist you.