How To Correct A Player That Registered to Wrong Fee Group or Program

In order to Correct A Player That Registered To Wrong Fee Group or Program, you must first log into your TGS profile Click Here

Step #1

• Under Select Access Level choose Club Role
• Select your Club
• On the left side menu select Programs
• Choose the program / fee that the member is registered in. 
• Select member.
• Select the Group/ Fee name from fly out
• Select the red button "Remove All Remaining Payments

Step #2

Create a discount code for the remaining balance you just removed. https://totalglobalsports.zendesk.com/hc/en-us/articles/360041050872-How-To-Create-A-Discount

Step #3

Have the parent register to the correct program/ fee with the discount code you just created.