How To Issue A Refund

In order to Issue A Refund, you must first log into your TGS profile Click Here

• Under Select Access Level choose Team (Coach)(Admin)
• Next, select your team
• On the left-hand side select 'Billing', then click 'Team Billing' 
• Choose the program you would like to Issue A Refund in
• On the left-hand side, select Banking

Under Transactions, your members will be listed below. To the right of member names, you will see Deposits and the total amount of Deposits that member has made.

• To issue a refund click the arrow button to the right
• Fill out the refund amount and the reason for the refund, click refund to complete.